Known Issues
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8 articles in this collection
Written by Paul Yardley and Support Lead
Written by Paul Yardley and Support Lead
"Signature generated was not valid" error message on your iOS device
Signature and private key error
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Written by Paul Yardley
Updated this week
Updated this week
I can't send my transaction
Written by Support Lead
Updated over a week ago
Updated over a week ago
Why is my ETH balance not updating?
Ethereum Transactions
Written by Support Lead
Updated over a week ago
Updated over a week ago
My login link email is not displayed correctly
Written by Support Lead
Updated over a week ago
Updated over a week ago
Error Message: You currently have another BTC Transaction pending
Error message that can occur while sending a BTC Transaction
Written by Support Lead
Updated over a week ago
Updated over a week ago
Something went wrong when opening a link.
The link you are trying to open is not working.
Written by Support Lead
Updated over a week ago
Updated over a week ago
I can't see all my Ethereum transactions
Ethereum Transactions
Written by Support Lead
Updated over a week ago
Updated over a week ago
I can't find 'chat' support on the website.
Content blocking such as provided by the Firefox browser can prevent our chat widget from appearing
Written by Support Lead
Updated over a week ago
Updated over a week ago