User Guide

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37 articles in this collection
Written by Paul Yardley, Support Lead, James Stothard and 1 other

Error Message: You currently have another ETH Transaction pending

Error message that can occur while sending an Ethereum based Transaction
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Written by Paul Yardley
Updated over a week ago

My transaction is stuck

Unconfirmed transaction stuck or still pending
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Written by Support Lead
Updated over a week ago

Onboarding Forms - FAQ

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Written by Paul Yardley
Updated over a week ago

Production Technical Onboarding Process

What is are the technical steps to onboarding
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Written by Paul Yardley
Updated over a week ago

co-signing rules available

co-signing rules
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Written by Paul Yardley
Updated over a week ago

TrustVault Wallet Capabilities and Spending Rules

What are Spending Rules & Policies
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Written by James Stothard
Updated over a week ago

TrustVault x MetaMask - Creating Transactions

How to create and sign transactions using MetaMask and TrustVault
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Written by Kirtan Amin
Updated over a week ago

Ethereum "London" hard fork

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Written by Paul Yardley
Updated over a week ago

TrustVault x Metamask - Installation & Setup

All you need to know about using and setting up the TrustVault x MetaMask custom extension
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Written by Kirtan Amin
Updated over a week ago

Speed up/Cancelling a "stuck" Ethereum transaction in TrustVault Web

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Written by Paul Yardley
Updated over a week ago

How do I fix a "stuck" ethereum transaction

ethereum stuck transactions, gasPrice
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Written by Paul Yardley
Updated over a week ago

Sending Ethereum Transaction and setting the "nonce" value

Sending Ethereum transactions and setting the nonce
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Written by Paul Yardley
Updated over a week ago

Threshold Sending Rules

threshold sending rules
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Written by Paul Yardley
Updated over a week ago

TrustVaultWeb - Showing portfolio balance in a different currency

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Written by Paul Yardley
Updated over a week ago

Consolidating Bitcoin UTXOs and Coin Selection

spendable balance
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Written by Paul Yardley
Updated over a week ago

How to use TrustVault with WalletConnect

walletconnect
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Written by Paul Yardley
Updated over a week ago

Creating a new sub-wallet via TrustVaultWeb

subwallet, sub-wallet
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Written by Paul Yardley
Updated over a week ago

Wallets and Sub-Wallets

wallet, sub-wallet, subwallet
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Written by Paul Yardley
Updated over a week ago

API Key Responsibilities

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Written by Support Lead
Updated over a week ago

Device Not Secure Enough Error

My phone says its not secure
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Written by Support Lead
Updated over a week ago

How to Earn Interest in DeFi with TrustVault x MetaMask

Connect your TrustVault wallets to Aave to lend your crypto assets
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Written by Support Lead
Updated over a week ago

How to create an Ethereum or Bitcoin Wallet

Creating your wallet address for ETH / BTC
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Written by Support Lead
Updated over a week ago

How to use TrustVault x MetaMask

How you can interact with any DApp using TrustVault
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Written by Support Lead
Updated over a week ago

Setting up your TrustVault App

Getting started with your new custodial wallet
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Written by Support Lead
Updated over a week ago

Buying Assets with Moonpay

Purchasing ETH, BTC, BCH or DAI tokens with a credit card or bank transfer
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Written by Support Lead
Updated over a week ago

Moving your Ether to Trustvault

Loading your new account to safekeep your Ether
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Written by Support Lead
Updated over a week ago

Setting up TrustVault x MetaMask

All you need to know about using and setting up the TrustVault x MetaMask custom extension
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Written by Support Lead
Updated over a week ago

Receiving crypto assets

How to find your receive address for ETH and BTC accounts
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Written by Support Lead
Updated over a week ago

Viewing transactions on a block explorer.

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Written by Support Lead
Updated over a week ago

Bitcoin Accounts

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Written by Support Lead
Updated over a week ago

What Assets/Tokens do we support?

ERC-20 Tokens
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Written by Support Lead
Updated over a week ago

Multisig Accounts

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Written by Support Lead
Updated over a week ago

Creating multiple receive addresses for Bitcoin Accounts

See all transactions per BTC receive address
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Written by Support Lead
Updated over a week ago

Settings

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Written by Support Lead
Updated over a week ago

Viewing your accounts

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Written by Support Lead
Updated over a week ago

Sending Ether to another account holder

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Written by Support Lead
Updated over a week ago

How many accounts can I create in TrustVault?

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Written by Support Lead
Updated over a week ago