Frequently Asked Questions

Ready made answers to often made questions. Have some to suggest? Get in touch!

P A J +2
72 articles in this collection
Written by Paul Yardley, Alex Batlin, Julio Delgado and 2 others
Crypto Basics

What is a blockchain address?

Support Lead avatar
Written by Support Lead
Updated yesterday

What two bits of information do you need to have, to transfer crypto assets?

Support Lead avatar
Written by Support Lead
Updated yesterday

What’s the difference between a private key and a password

Support Lead avatar
Written by Support Lead
Updated yesterday

How do you create an address from a public key?

Support Lead avatar
Written by Support Lead
Updated yesterday

What is a public key?

Support Lead avatar
Written by Support Lead
Updated yesterday

What are Transaction Fees?

Transaction Fees
Support Lead avatar
Written by Support Lead
Updated yesterday

How do you create a public key from a private key?

Support Lead avatar
Written by Support Lead
Updated yesterday

What is a private key?

Support Lead avatar
Written by Support Lead
Updated yesterday

Where can you store private keys?

Support Lead avatar
Written by Support Lead
Updated yesterday

How do you create a private key?

Support Lead avatar
Written by Support Lead
Updated yesterday

How can you lose crypto assets?

Support Lead avatar
Written by Support Lead
Updated yesterday

How can someone steal crypto assets?

Support Lead avatar
Written by Support Lead
Updated yesterday

How can you create a transfer transaction?

Support Lead avatar
Written by Support Lead
Updated yesterday

What do you need to do to a transaction before you submit it?

Support Lead avatar
Written by Support Lead
Updated yesterday

What is a hash?

Support Lead avatar
Written by Support Lead
Updated yesterday

How does signing work?

Support Lead avatar
Written by Support Lead
Updated yesterday

What must you have access to in order to submit a transaction?

Support Lead avatar
Written by Support Lead
Updated yesterday

Can everyone see your transaction?

Support Lead avatar
Written by Support Lead
Updated yesterday

What is gas?

Support Lead avatar
Written by Support Lead
Updated yesterday

Who earns gas fees?

Support Lead avatar
Written by Support Lead
Updated yesterday

Who confirms your transaction?

Support Lead avatar
Written by Support Lead
Updated yesterday

How long does it take to confirm a transaction?

Support Lead avatar
Written by Support Lead
Updated yesterday

Compare hot with cold wallets?

Support Lead avatar
Written by Support Lead
Updated yesterday

Compare custodial with non-custodial wallets?

Support Lead avatar
Written by Support Lead
Updated yesterday

Why would someone need a custodial wallet?

Support Lead avatar
Written by Support Lead
Updated yesterday

Why would someone self custody?

Support Lead avatar
Written by Support Lead
Updated yesterday